KineBody

b) Webapp Subscriptions

This section defines subscription policies for the KineBody Pro Webapp (only). Policies for the KineBody Pro Android App are presented in Section (a), above.

Additional information regarding Webapp subscriptions is provided in other documents, as follows:

• About KineBody Pro Webapp Subscriptions
• Step-by-Step Signup and Purchase Procedure

Subscription Plans:
Overview: KineBody Pro Webapp subscriptions (a.k.a., 'products') are offered with a one-time price (or free) and a fixed period; none of them is available with recurring billing. (That is, there are no automatic renewals).

All subscriptions are payable in advance. You pay one time before the start of your subscription period. Your subscription will automatically expire when the subscription period is complete. To renew your subscription, you will need to place a renewal order on our website. You can renew at any time. If you renew a subscription before it expires, and you do so using the same account (i.e., using the same username & password) as the existing subscription, the period for the renewal will run serially: it will begin following the expiration of your latest existing subscription. [More details about serial subscriptions below].

Concatenation: KineBody Webapp subscriptions can be 'concatenated': you can purchase multiple fixed-duration subscriptions, and have the subscription periods run serially, i.e., when one subscription period expires, the next will begin immediately thereafter. You can concatenate subscriptions of the same or different periods: e.g., for 16 months of access, order a 12 month period plus a 4 month period.

To concatenate subscriptions serially, several conditions must be met:

1) Serial concatenation of subscription periods works only for subscriptions with the same product name. For example, if you order a 12 month PoseTools subscription, and a 4 month subscription for the AnimTools, each of these will be treated independently, in terms of start & end dates. If you then order an additional 4 months of the AnimTools, it will serially follow the 4 month subscription, to give an 8 month term, for that product only (because they have the same name). In this scenario, the duration & end date of the PoseTools subscription does not change.

Note that if you order any of the 'PoseTools+AnimTools' (combo) products, each component (feature set) is treated as if ordered independently, for purposes of serial concatenation.

2) To set up serial subscription periods, you must do so under the same account name. If you use a different account name for any new subscription, that subscription period will be setup to run concurrently, not serially. (Concurrent subscriptions are appropriate and necessary, if you wish to access Webapp content from more than 3 devices).

Start and end dates: Your access to the subscription content will begin immediately, when you order a Free Trial or purchase a new paid subscription. When you order a renewal subscription, it will begin immediately, if all of your previous subscriptions have expired; otherwise, it will begin immediately following your current subscription (or last unexpired subscription period in your serial sequence, whichever is later).

When the duration of a subscription is specified in months or years, the expiration date is the same numeric date as the start date (i.e., apart from the change in month or year). When it is specified in days, it is counted naturally, with the start date as ‘zero’. Your access to KineBody Pro will be discontinued after midnight at the end of the expiration date.

[Note: If you purchase multiple serial subscriptions, the start date for a future subscription (as listed in Your Account) will be the same as the end date for its predecessor. This may seem incorrect, if you imagine that the start date for one subscription should come the day after the previous end date. However, in our subscription management system, the dates in Your Account are handled in terms of the ‘midnight at the end of that date’: one subscription ends at midnight at the end of that date, and the next begins at midnight at the end of the same date, which in practical terms is actually the next date. (Sorry about the confusion!) ]

Prerequisite subscriptions: Some KineBody subscriptions must be ordered before, or at the same time, as other subscriptions. Prerequisites for Webapp subscriptions are:

• You must order a Free Trial subscription, before you can order any paid subscription.
• Some AnimTools subscription features will not work correctly without a concurrent PoseTools subscription. As a result, you must order the two subscriptions together (via our PoseTools + AnimTools combo subscription), or, you must have an existing PoseTools subscription before you can order a separate AnimTools subscription.

These prerequisites are enforced within the KineBody Subscription Order Form: it will only present subscriptions for which you meet the prerequisite conditions.

Plan availability: We reserve the right to change the types of subscriptions we offer, at any time. These changes will not affect the calendar period for any current subscription you have already purchased.

Free Trial: We offer a 7 day Free Trial of the 'PoseTools + AnimTools' combo subscription. This Free Trial is independent of our paid subscriptions, and there are no separate Free Trials for the individual add-ons. [Note that Free Trials for the Android App have a very different structure].

The Free Trial is provided so that you can accomplish two key tasks:

• You can evaluate the associated features to determine whether they meet your needs.
• You can evaluate whether the features operate acceptably for your choice of computer resources (including hardware, operating system, and web browser).

As described in our Compatibility Specs document, we can't guarantee successful operation of KineBody Pro on your computer. Thus it is your responsibility to do so, via the Free Trial subscription. We don’t offer refunds under any circumstance, so you should regard our Free Trial period as your opportunity to evaluate the compatibility of your computer resources in advance of committing to a purchase. For further information, please see our Refund Policy below.

Prices:
Price list(s): Current prices for KineBody subscriptions are listed on Webapp Order Form (accessible as described above).

Currency & exchange: All prices are stated in US$. Conversions from your local currency to US$ are provided by our online payment provider (PayPal). Fees for currency exchange are included in the exchange rate stated by PayPal.

Taxes: All subscription sales by KineBody Store are subject to a sales tax (on digital goods) by Washington state, USA. The sales tax is included as part of the listed subscription price.

Price changes: We reserve the right to change prices for KineBody Pro subscriptions at any time. These changes will apply only for future purchases; they will not affect any subscriptions for which you’ve already paid. In particular, if we reduce the price for any subscription, you will not be eligible for a refund. Similarly, if we add, remove, or change the features provided with a subscription, after you’ve paid for it, you will not be eligible for a refund.

Ordering: You can order Webapp subscriptions during or after your registration at KineBody Store. During registration, you can order a 7 day Free Trial subscription (as described above). After registration, you can order a Free Trial or a paid subscription.

During registration, you can order a 7 day Free Trial subscription by performing one additional step: within the Order section of the Signup form, you need to explicitly check the checkbox for the Free Trial. Then, complete the remainder of the form as described in our Terms of Service. Note that by ordering the Free Trial, you'll be required to agree to these Terms of Sale, in addition to the Terms of Service. After you complete the email confirmation step, you'll be shown an order confirmation (Thanks) page. From there, you can launch the KineBody Pro Webapp, with the Free Trial features unlocked.

After registration, to order a subscription at the KineBody Store, you must be logged in (by launching the App or accessing Your Account). Then, you can access a KineBody Store Order Form, by any of these methods:

• within the App (via the Order button in the "Subscriptions" subpanel).
• from Your Account, via the Order a Subscription button.
• by direct URL https://www.kinebody.com/subs/member/add-renew.

In the Webapp subscription Order Form, there is a section to Select subscriptions. The Order Form will show only those subscriptions that satisfy the prerequisites listed above.

After selecting subscriptions, you'll be required to accept the terms of this Agreement, as well as our Terms of Service.

Complete the Order by pressing the Next button, at the bottom of the Order Form. If you order a Free Trial, you'll be transferred to a KineBody Store Order Confirmation (Thanks) page. If you order any paid subscriptions, you'll be transferred to the website of one of our online payment processors (currently, PayPal (www.paypal.com)).

Activation: A Webapp subscription grants you access to extra features within the app: features that were otherwise disabled and/or hidden become enabled and visible. To activate new features after you purchase a new subscription, you must restart the App to ensure proper functioning of the new features. The new features will then be available without further steps, i.e., it's not necessary to download or integrate any extra components.

Checking subscription status: You can check the status (= expiration date) of your Webapp subscriptions several ways: a) Within the App, in the Subscriptions subpanel. b) Within Your (KineBody Store) Account, on the main page, under Active Subscriptions.

Cancellation: There is no reason (or option) to Cancel a Webapp subscription, since the payment is charged only once in advance, and your access to the subscription features will stop automatically at the end of the subscription period.

Refunds: All sales of KineBody Pro Webapp subscriptions are final. KineBody Pro subscriptions are not refundable, under any circumstance. We offer a 7 day Free Trial of our subscription features, which allows you to determine whether the subscription meets your needs, and whether it is compatible with your computer resources (hardware, operating system, browser, and other requirements). If you have questions regarding the features, capabilities, or limitations of KineBody Pro subscriptions that are not evident from a Free Trial, you should contact us before committing to a purchase.

If you've encountered difficulties during the regular term of your subscription, e.g., following some change to your device or operating system, please contact us ([email protected]), as we may be able to resolve the issue. Note that we cannot guarantee a fix, and if not, a refund will not be available.